When the time comes to arrange live-in care for a loved one, peace of mind and safety are paramount. With Mumby’s Live-in Care Introductory Service, we prioritize not only matching you with the right carer but also ensuring every step of the process is secure and seamless. Here’s how we make it happen:

A Simple and Transparent Process

We understand that arranging live-in care can feel overwhelming, so we’ve designed a clear and supportive process:

1. Initial Contact: It begins with a simple call to our team. During this call, we spend time finding out all about your loved one’s wishes, likes, dislikes, preferences and circumstances.
2. Matching You with the Right Carers: Based on the outcome of our conversation, we provide you with a tailored list of profiles of highly suitable carers. Each carer’s profile includes details about their experience, skills, and personality, ensuring a good match.
3. Meet Your Carer: Once you’ve reviewed the profiles, we coordinate a meeting—either virtually or face-to-face—between you and the potential carer. This step allows you to build trust and confidence in your choice.
4. Confirming the Start Date: After you’ve selected the carer, we work with you to set a start date that suits your schedule, ensuring everything is ready for a smooth transition.

Built-In Safety Measures for Your Reassurance

Even though our introductory service hands management responsibilities to clients and their families, we remain committed to your safety and satisfaction throughout the process. Here are some of the checks and measures we have in place:

• Carer Arrival Confirmation: On the first day of service, we coordinate with the carer to confirm their safe arrival at your loved one’s home. For added assurance, we conduct a video call to visually verify this, ensuring both client and carer feel supported. We will also ask the carer to provide their photographic ID (usually their passport or driving license), to allow you to confirm their identity.
• Rigorous Registration Checks: Every carer registered with Mumby’s undergoes a thorough vetting process. This includes an enhanced DBS (Disclosure and Barring Service) check, ensuring their suitability to work with vulnerable individuals. Additionally, we verify two professional references and proof of the right to work in the UK.
• Ongoing Coordination: While the day-to-day management lies in your hands, our team is always here to provide guidance and assistance when needed, ensuring the highest standards of care are maintained.

Why Choose Mumby’s Introductory Live-in Care?

Safety, reliability, and a personal touch are at the heart of what we do. By combining a rigorous selection process with ongoing support, we ensure that every family who chooses our introductory service experiences both security and peace of mind. Live-in care isn’t just about assistance with daily tasks; it’s about providing companionship, comfort, and a sense of stability within the home.

Whether you’re just starting to explore care options or are ready to find the perfect carer, Mumby’s is here to guide you every step of the way—with your safety as our priority. Contact us today to learn more about our introductory live-in care service and how we can support your family.