Introductory Care Service

A lower price live-in care service.

We introduce a live-in carer who you manage.

Mumby’s Introductory Care Service

With our introductory care service, we find and introduce to you a live-in carer. You then manage and pay your carer directly. An introductory service is most suited to families who wish to have a more hands approach to live-in care and a lower price option to our core fully managed service.

Our introductory live-in care service provides your loved one with a self-employed live-in carer to support them so that they can continue to stay living in the comfort of their own home.

In summary, we prepare a detailed care plan and then find, match and introduce to you a self-employed carer.  The client and their family then manage and pay for their carer directly. We offer advice and support during office hours and arrange relief cover when needed. A weekly service fee is paid to Mumby’s. Your live-in carer provides their own insurance.

What our Introductory Care Service can help you with

Our Services

  • Light domestic duties

  • Offering companionship

  • Aid with reading

  • Help with writing letters

  • Organising mail

  • Care for houseplants

  • Outings – social and appointments

  • Support for pets

  • Medication administration

  • Support with rehabilitation and physiotherapy exercises

  • Provide reminders/arrange appointments

  • Menu planning/shopping

  • Preparing meals

  • Assistance with eating

  • Monitoring diet and nutrition

  • Personal care/grooming

  • Continence assistance

  • Mobility assistance

  • Assistance learning new skills and training

  • Adapting to any physical limitations

What is Live-in Care?


Thank you so much for all your help during the latter part of mum’s life. You were so understanding in what was such a difficult time for all involved.


“Thanks again for everything. Your kindness, patience and professionalism
are outstanding and much appreciated. “

Our Carers



Explore the exceptional specialist care at Mumby’s


The Benefits of Live-in Care

There are obvious and more complex benefits to live-in care for both the client and their families including;

  • Remaining in your home and keeping this appreciating asset
  • Spending your day as you please
  • Continuing your daily routine and social activities
  • Having a chaperone for appointments
  • Home-cooked meals (your choice of meals)
  • Keeping your pets with you
  • 24/7 one-to-one care
  • Companionship
  • Specialist care if needed
  • Couples stay together
  • Proven to improve health outcomes
  • Boosts well-being and happiness levels.
  • Less caring responsibility and more quality family time
  • Peace of mind for the family

Our Carers

This service introduces live-in carers who undergo a rigorous recruitment process including

  • in-depth interview, either face to face or via skype or similar, by our recruitment manager and a care manager.
  • Assess oral and written English skills
  • ID verification
  • Three references are obtained and verified as authentic
  • Any training on CV supported by signed certificates
  • Enhances DBS obtained
  • Overseas police check requested if appropriate
  • Hobbies and interests of candidate discussed

Our Introductory Care Service Process

  1. A professional member of our team will take your enquiry
  2. An in-depth conversation will enable us to ascertain the level and cost of care your loved one may need
  3. If appropriate a home assessment visit can be offered (the assessment cost will be confirmed before the visit)
  4. You will complete and return our registration form
  5. Using the information gathered our team will send profiles of suitably matched carers
  6. A start date is agreed when both parties are happy to proceed
  7. Travel arrangements are made between client and carer
  8. Our professional team will remain in contact with client and/or advocate to ensure continuity of care

Introductory Care Service Costs

We ask for a one-off registration fee.

There are two weekly costs with the introductory service. You pay your carer each week directly for their services and also a weekly agency fee that is paid to Mumby’s.

Please call the office on 0800 505 3511 to find out our latest service fees or complete our enquiry form online.

Incidentals to Consider

  • Travel costs to and from the placement
  • Double pay on Bank Holidays
  • A reasonable allowance for food for the carer

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